Author Archives: Williamstowner

An Apple a day

Just off the phone with Apple and support rep Tamara. Why am I a borderline Apple Fanboy (well, maybe not borderline)? Because Apple just refunded the money. All of it. They made it clear that this is a “one time … Continue reading

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Sticky Fingers

Hey there iPhone owning parent who let’s their kids play ostensibly “free” games on their phone. Don’t get trapped with charges for Pearls and Hoes and who knows what kind of virtual goods your kids might buy. There is an … Continue reading

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Where are we now?

Well, Anthony A has “gone ahead and escalated this issue to our higher billing department to protect against card usage. ” – I wrote back immediately and asked what that meant. So far (unsurprisingly) no answer. I called the credit … Continue reading

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Enter Zynga

First off – I’m a techno/web-savvy guy. Should I have known about this? How this works? How you can prevent it? Sure, yes, maybe. I’m not really sure I thought through my expectations on the matter. I guess I just … Continue reading

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That’s what you get for ignoring your kid

Maybe, so what the hell happened here? Let’s go through how iTunes works shall we? The iTunes App Store is happy to save your credit card information for you – as it should. When I want to purchase something from … Continue reading

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iTunes receipts

Suffice it to say that received more than one of these – total spent $140.00. Is that it? I call the credit card company to make sure where we are. Discover: We blocked the credit card after three transactions in … Continue reading

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This isn’t working anymore

Crisis averted I go back to finishing my very important computer tasks and then start the preparation of the days breakfast and lunch for the camp going kids. About 45 minutes later(?), and with the rest of the family arriving … Continue reading

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